If your beloved vehicle is starting to look its age, you want to find an auto body repair shop to restore it to its former glory. However, finding a trustworthy auto body repair shop can be a daunting task! There are good auto body repair shops—and there are some that are not so good! Most consumers know very little about auto body repair shops, making it hard work to find good services at affordable prices.
Here are a few suggestions that will help ensure that your car gets fixed right:
- Build a Relationship — Look for an auto body repair shop that has been in business a long time and has a solid track record of satisfied customers. Getting to know the owner or manager of an auto body repair shop is an essential first step in the repair process. Don’t settle for fly-by-night shops or mobile dent-repair guys working out of the trunks of their cars.
- Obtain an Itemized Estimate (in writing) – Because estimates may vary from different auto body repair shop, make sure you understand the items covered on the estimate. Body shops are required to restore cars to the standards of the original equipment manufacturers (OEMs), but it may be expensive. Additional charges may occur following the initial estimate as some damage may not be visible until the car is dismantled. Your auto body repair technician should discuss any changes in the estimate or the parts used before proceeding with the repair.
- Deductible Waived? A Word of Caution – Be cautious of auto body repair shops that waive the deductible from your insurance claim. The shop may either not perform the necessary work, or it will overcharge for something else to compensate for the waived deductible.
- It’s All About the Parts – Are they new (OEM), used, or aftermarket parts? If in doubt, ask to review the original quote and request documentation of the parts used. In most states, if a shop intends to use non-OEM parts, they are required by law to disclose it. The age of your car, the size of your wallet, and the terms of your insurance policy will affect your decision on which parts to use.
- Insurance Claims — Insurance work is the lifeblood of the auto body business. Nearly 85 percent of the work comes from insurance claims. Your auto body repair shop should act as your advocate with the insurance company.
- Choose Your Own Shop — When an insurance company is paying for repairs, it often tries to steer clients to its “preferred” list of body shops. Most state laws allow consumers to choose their auto body repair shop, even when an insurance company is paying for the repair.
- Be Your Own Advocate – Don’t rely on your insurance company to watch out for your best interest.Be informed and remain alert to overcharging and misrepresentation. Choose a shop that has a track record of dealing fairly and honestly with their customers.
Note: Most auto body repair shop owners want to get good feedback from satisfied customers and build a list of customers who’ll come back time after time.
Looking for a trustworthy auto body repair shop? Contact our certified auto body repair technicians at American Auto Body or go online to http://www.americanautobody.us for more information. We will be pleased to take care of your vehicle and provide you with honest and professional auto body services. Our auto body repair shop serves vehicle owners in Las Vegas, NV, and surrounding communities.